[{"data":1,"prerenderedAt":453},["ShallowReactive",2],{"legal-sub-processors":3,"i-lucide:arrow-right":440,"i-lucide:menu":445,"i-lucide:arrow-left":447,"i-simple-icons:linkedin":449,"i-lucide:hash":451},{"id":4,"title":5,"body":6,"description":12,"extension":430,"meta":431,"navigation":432,"ogImage":433,"path":434,"robots":433,"schemaOrg":433,"seo":435,"sitemap":436,"stem":437,"updated":438,"__hash__":439},"legal/legal/sub-processors.md","Sub-Processors",{"type":7,"value":8,"toc":417},"minimark",[9,13,22,25,30,126,130,160,164,206,210,240,244,273,277,307,311,340,344,374,378,408,410],[10,11,12],"p",{},"Flowganise Pty Ltd (ACN 47 683 893 183) uses the following third-party sub-processors to deliver and support the Flowganise platform. Each sub-processor is bound by a data processing agreement and is only permitted to process personal data as necessary to provide their services to us.",[10,14,15,16,21],{},"We will notify customers of any changes to this list at least 30 days in advance, in accordance with Section 10.2 of our ",[17,18,20],"a",{"href":19},"/terms","Terms and Conditions",".",[23,24],"hr",{},[26,27,29],"h2",{"id":28},"hosting-and-infrastructure","Hosting and Infrastructure",[31,32,33,52],"table",{},[34,35,36],"thead",{},[37,38,39,43,46,49],"tr",{},[40,41,42],"th",{},"Sub-Processor",[40,44,45],{},"Purpose",[40,47,48],{},"Data Processed",[40,50,51],{},"Location(s)",[53,54,55,70,84,98,112],"tbody",{},[37,56,57,61,64,67],{},[58,59,60],"td",{},"Fly.io",[58,62,63],{},"Backend application hosting",[58,65,66],{},"Event and session data, API requests",[58,68,69],{},"Frankfurt (Germany), Stockholm (Sweden), Sydney (Australia), Los Angeles (USA), North Virginia (USA)",[37,71,72,75,78,81],{},[58,73,74],{},"Vercel",[58,76,77],{},"Frontend and tracker hosting",[58,79,80],{},"HTTP requests including IP addresses",[58,82,83],{},"Global edge network",[37,85,86,89,92,95],{},[58,87,88],{},"Supabase",[58,90,91],{},"PostgreSQL database and authentication",[58,93,94],{},"User accounts, site configurations, authentication tokens",[58,96,97],{},"Frankfurt (Germany, primary); read replicas in Stockholm (Sweden), Sydney (Australia), Los Angeles (USA), North Virginia (USA)",[37,99,100,103,106,109],{},[58,101,102],{},"Tigris",[58,104,105],{},"S3-compatible object storage (t3.storage.dev)",[58,107,108],{},"Session replay recordings",[58,110,111],{},"Globally distributed (multi-region)",[37,113,114,117,120,123],{},[58,115,116],{},"CloudAMQP",[58,118,119],{},"Message queue (RabbitMQ)",[58,121,122],{},"Event payloads in transit",[58,124,125],{},"Europe (EU), United States",[26,127,129],{"id":128},"analytics-and-data-pipeline","Analytics and Data Pipeline",[31,131,132,144],{},[34,133,134],{},[37,135,136,138,140,142],{},[40,137,42],{},[40,139,45],{},[40,141,48],{},[40,143,51],{},[53,145,146],{},[37,147,148,151,154,157],{},[58,149,150],{},"Tinybird",[58,152,153],{},"Analytics data pipeline and query engine",[58,155,156],{},"Behavioural and event data (pageviews, clicks, sessions)",[58,158,159],{},"Frankfurt, Germany (EU)",[26,161,163],{"id":162},"ai-and-llm-providers","AI and LLM Providers",[31,165,166,178],{},[34,167,168],{},[37,169,170,172,174,176],{},[40,171,42],{},[40,173,45],{},[40,175,48],{},[40,177,51],{},[53,179,180,194],{},[37,181,182,185,188,191],{},[58,183,184],{},"Anthropic (Claude)",[58,186,187],{},"Issue analysis and suggestion generation",[58,189,190],{},"Page content, session and analytics data sent as prompt context",[58,192,193],{},"USA",[37,195,196,199,202,204],{},[58,197,198],{},"OpenAI (GPT-4o)",[58,200,201],{},"UX analysis and insights generation",[58,203,190],{},[58,205,193],{},[26,207,209],{"id":208},"payment-processing","Payment Processing",[31,211,212,224],{},[34,213,214],{},[37,215,216,218,220,222],{},[40,217,42],{},[40,219,45],{},[40,221,48],{},[40,223,51],{},[53,225,226],{},[37,227,228,231,234,237],{},[58,229,230],{},"Stripe",[58,232,233],{},"Subscription billing and payment processing",[58,235,236],{},"Customer email address, payment information",[58,238,239],{},"USA, with global infrastructure",[26,241,243],{"id":242},"email","Email",[31,245,246,258],{},[34,247,248],{},[37,249,250,252,254,256],{},[40,251,42],{},[40,253,45],{},[40,255,48],{},[40,257,51],{},[53,259,260],{},[37,261,262,265,268,271],{},[58,263,264],{},"Resend",[58,266,267],{},"Transactional email delivery",[58,269,270],{},"Customer email addresses",[58,272,193],{},[26,274,276],{"id":275},"web-scraping-and-page-analysis","Web Scraping and Page Analysis",[31,278,279,291],{},[34,280,281],{},[37,282,283,285,287,289],{},[40,284,42],{},[40,286,45],{},[40,288,48],{},[40,290,51],{},[53,292,293],{},[37,294,295,298,301,304],{},[58,296,297],{},"ScrapingBee",[58,299,300],{},"Page rendering and screenshot capture for script verification and UX analysis",[58,302,303],{},"Customer website URLs and page content",[58,305,306],{},"United States",[26,308,310],{"id":309},"monitoring-and-error-tracking","Monitoring and Error Tracking",[31,312,313,325],{},[34,314,315],{},[37,316,317,319,321,323],{},[40,318,42],{},[40,320,45],{},[40,322,48],{},[40,324,51],{},[53,326,327],{},[37,328,329,332,335,338],{},[58,330,331],{},"Sentry",[58,333,334],{},"Error tracking (backend and frontend)",[58,336,337],{},"Error context which may include user or session identifiers",[58,339,193],{},[26,341,343],{"id":342},"customer-support","Customer Support",[31,345,346,358],{},[34,347,348],{},[37,349,350,352,354,356],{},[40,351,42],{},[40,353,45],{},[40,355,48],{},[40,357,51],{},[53,359,360],{},[37,361,362,365,368,371],{},[58,363,364],{},"Crisp",[58,366,367],{},"Live chat on flowganise.com",[58,369,370],{},"Visitor data, customer email and name when identified",[58,372,373],{},"France",[26,375,377],{"id":376},"third-party-integrations","Third-Party Integrations",[31,379,380,392],{},[34,381,382],{},[37,383,384,386,388,390],{},[40,385,42],{},[40,387,45],{},[40,389,48],{},[40,391,51],{},[53,393,394],{},[37,395,396,399,402,405],{},[58,397,398],{},"Shopify",[58,400,401],{},"App integration for Shopify merchants",[58,403,404],{},"Merchant store data, tracking events",[58,406,407],{},"Canada/USA",[23,409],{},[10,411,412,413,21],{},"For questions about our sub-processors or data processing practices, contact us at 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